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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Habib Kurwa

Habib Kurwa

August 5, 2026

5  out of  5
rating by Habib Kurwa
"great prompt and courteous service Davonte!"
We responded:
"Thank you, Habib! I'm happy to hear that you received prompt and courteous service from Davonte. We appreciate your feedback and are here if you need anything else!"
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Emmanuel _nae

July 31, 2026

5  out of  5
rating by Emmanuel _nae
"Chayan helped me save a bunch on my car and home bundle."
We responded:
"Thank you, Emmanuel, for taking the time to leave us a review! I'm happy to hear that you were able to save on your bundle. We're always here if you need anything else!"
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Juju

July 31, 2026

5  out of  5
rating by Juju
"Saved a bunch on my auto insurance! Chayan was a pleasure to talk to"
We responded:
"Thank you, Juju! I'm happy to hear you saved on your insurance and had a pleasant experience. We're always here to help if you need anything else!"
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Riley Ambrose

July 31, 2026

5  out of  5
rating by Riley Ambrose
"Cayan helped me 10/10 with saving money on my car insurance!"
We responded:
"Riley, thank you for taking the time to leave us a review! I'm happy to know you were able to save money on your insurance. We appreciate your support!"
Profile photo of Riley Smith

Riley Smith

July 30, 2026

5  out of  5
rating by Riley Smith
"Chayan was a big help and saved me money on my car insurance. He is a great young man and I would recommend!"
We responded:
"We appreciate your recommendation and are glad to have you with us, Riley! I'm happy to hear that Chayan was able to assist you and help you save on your car insurance. Feel free to reach out if you need anything else!"
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Nikolas Hadeed

July 30, 2026

5  out of  5
rating by Nikolas Hadeed
"Very pleased with chayan's performance, he was very polite and helpful. Appreciate him so much for helping me with my car insurance!"
We responded:
"Thank you for your feedback, Nikolas! I'm happy to hear that Chayan was polite and helpful with your car insurance needs. We appreciate your feedback and are here if you need anything else!"
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Josh Crummitt

July 30, 2026

5  out of  5
rating by Josh Crummitt
"I had a five out of five out of five star experience with Chayan. Customer service was fantastic and he made it a very smooth and easy process. He also helped me save money on my car insurance. I would definitely recommend this company and Chayan to my family and friends."
We responded:
"Josh, thank you for the awesome review! I'm happy to hear that Chayan provided fantastic customer service and made the process smooth for you. It's great to know he was able to help you save on your car insurance. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Max Barba

July 30, 2026

5  out of  5
rating by Max Barba
"Chayan Loun was great to work with. He helped me save money on my car insurance while making the process quick and easy. I highly recommend him if you’re looking for better coverage at a lower price."
We responded:
"Thank you, Max! I'm glad we could assist you in finding better coverage and making the process smooth. We appreciate your recommendation and are happy to have you with us. Let us know if we can help with anything else!"
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Jaden Ashby

July 30, 2026

5  out of  5
rating by Jaden Ashby
"Chayan helped me save a bunch on my renters policy, very nice to speak to."
We responded:
"Jaden, thank you for taking the time to leave us a review! I'm glad we could help you save on your policy and that you had a nice experience. Don't hesitate to reach out if you need anything!"
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Bobby Johnson

July 29, 2026

5  out of  5
rating by Bobby Johnson
"Ethan made switching over from another company that had my rates outrageous, to a much better price and savings. And made it very easy and convenient. Highly recommend."
We responded:
"Thank you, Bobby! I'm glad to hear that Ethan was able to help you switch over smoothly and find a better rate. We appreciate your recommendation and are here to make things easy for you. Let us know if we can help with anything else!"
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Ian Mauldin

July 28, 2026

5  out of  5
rating by Ian Mauldin
"Cayenne helped me save so much on my pet insurance couldn’t ask for better!"
We responded:
"Ian, thank you for taking the time to leave us a review! I'm glad we could help you save on your insurance. We appreciate your support!"
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Jayden Perez

July 28, 2026

5  out of  5
rating by Jayden Perez
"Chayan helped me so much he saved me so much money and he was so easy to talk to!!"
We responded:
"Jayden, thank you for taking the time to leave us a review! I'm glad we could assist you and make the process smooth and beneficial. We appreciate your feedback and support. Let us know if we can help with anything else!"
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DC Undead

July 17, 2026

1  out of  5
rating by DC Undead
"Terrible and disgusting customer service from Ethan! When I signed up, he lied to me and said the Drive Safe and Save wouldn't not cause my rate to increase. However, with the Drive Safe and Safe, it did. He denied telling me the wrong thing and I feel that was deceitful. Do not get insurance at this location. You can't trust the inconsiderate people here. Absolutely disgusting!"
We responded:
"Thank you for your review. While we're unable to discuss specific policy details publicly, we strive to provide clear communication and professional service to every customer. We appreciate your feedback and wish you the best moving forward."
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Elizabeth Todd

July 12, 2026

5  out of  5
rating by Elizabeth Todd
"Davonte with the John stein agency was amazing to deal with! He made the process of switching over to State Farm extremely easy. Very knowledgeable with all the information as well as fast and responsive getting back to me with everything. He made my decision to sign that much easier. Thank you so much."
We responded:
"We love to see reviews like yours, Elizabeth! Davonte works hard to ensure switching your coverage is straightforward and stress-free, so knowing his thorough information and prompt replies sealed the deal means the world to us. Thank you for taking a moment to highlight his stellar service!"
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Abi Rogers

July 7, 2026

5  out of  5
rating by Abi Rogers
"John and Davonte are always great to interact with. They make everything so easy and are always willing to answer any and all questions I have."
We responded:
"Hey, Abi! Davonte and I genuinely enjoy talking with you, and we aim to keep every aspect of your auto insurance clear and straightforward. Thank you for recognizing our dedication and our willingness to tackle any and all questions you bring our way!"
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Cynthia Haider

July 6, 2026

5  out of  5
rating by Cynthia Haider
"Nick was the best. He made switching over to State Farm easy and great to eork with."
We responded:
"Thank you, Cynthia! I'm glad to hear that Nick made your transition to State Farm smooth and enjoyable. We appreciate your feedback and are here if you need anything else!"
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Jacob Sherman

June 16, 2026

5  out of  5
rating by Jacob Sherman
"Great service and really helped me understand the coverage I need. Chayan was very helpful with suggestions and letting me know the best way to move forward."
We responded:
"Jacob, thank you for taking the time to leave us a review! I'm glad we could assist you in understanding your coverage needs and provide helpful suggestions. We're here to make sure you feel confident about your insurance decisions. Let us know if we can help with anything else!"
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JulianF

June 16, 2026

5  out of  5
rating by JulianF
"Cayan was very patient with me and helped me figure out the best way to save money for my car."
We responded:
"Thank you for your review, Julian. I'm happy to know that you received patient and helpful service while figuring out the best way to save on your car insurance. Let us know if we can help with anything else!"
Profile photo of Dominic Busky

Dominic Busky

June 16, 2026

5  out of  5
rating by Dominic Busky
"Chayan Loun really helped me save money on my insurance and he was a really big help with all of this!"
We responded:
"What wonderful feedback to read, Dominic!
Chayan genuinely enjoys guiding our clients through their coverage options and finding highly competitive rates for them, so your kind words mean a lot to both of us. Please let us know whenever you need anything else. Thank you for choosing our Arnold State Farm team!"
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Horacio Ar

June 16, 2026

5  out of  5
rating by Horacio Ar
"Chayan was very pleasant and got me a great price on my insurance."
We responded:
"Horacio, thank you for taking the time to leave us a review! I'm happy to hear that Chayan was able to assist you and find a great price for your insurance. We appreciate your support!"
Profile photo of Michael Hardyway

Michael Hardyway

June 16, 2026

5  out of  5
rating by Michael Hardyway
"I can't recommend Chayan highly enough! He helped me save a significant amount of money on my insurance while making the entire process easy and stress-free. Chayan is a very knowledgeable young man who took the time to explain my options, answer all my questions, and make sure I was getting the best coverage for the best price.

What impressed me most was how respectful, professional, and genuinely focused he was on helping me save money rather than trying to sell me something I didn't need. It's clear that he truly cares about us on this side of the phone and works hard to find the right solutions for them.

As a bonus, my wife and I have been longtime supporters of Shepherd University athletics, so finding out he's a Ram made us like him even more. Ram for life!

If you're looking for an insurance agent who is honest, knowledgeable, and dedicated to helping you save money, Chayan is the person to call."
We responded:
"Thank you so much for your kind words! It truly means a lot to hear that you had a positive experience with our office. We always strive to provide the best service possible, and knowing that we could assist you in finding the right coverage at a competitive price is incredibly rewarding. It's moments like these that remind us why we do what we do. We genuinely enjoy connecting with our clients and ensuring that their needs are met with care and attention. If there's anything else you need or any questions you might have in the future, please don't hesitate to reach out. We're here to help and support you in any way we can. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. Thank you once again for your trust and for allowing us to be a part of your journey."
Profile photo of Brayden DeWaal

Brayden DeWaal

June 13, 2026

5  out of  5
rating by Brayden DeWaal
"I had a great experience working with Chayan. He was knowledgeable, professional, and took the time to find me the best options for my car insurance. Thanks to his help, I was able to save money while still getting excellent coverage. He made the whole process simple and stress-free. I highly recommend Chayan to anyone looking to lower their insurance costs and get great service!"
We responded:
"Thank you for your review, Brayden! I'm happy to know you had such a positive experience with us. It's great that we could help you find the right coverage while saving money and making the process stress-free. We're always here if you need anything else!"
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Chris Cobb

June 9, 2026

5  out of  5
rating by Chris Cobb
"Chayan was extremely helpful, my previous policy made me essentially pay 100 dollars more then my new one now thanks to him, super accommodating and pleasant."
We responded:
"Hey, Chris! Thank you for your review. We’re happy to hear you had a pleasant experience and found the process easy to navigate. It’s great to know we could help with your auto coverage and lower your monthly cost. We truly appreciate your support and welcome to our office!"
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Jude Huseby

June 8, 2026

5  out of  5
rating by Jude Huseby
"I was helped out by this young man Chayan and he did a great job helping me out with everything. He was very pleasant and patient with all of my questions. Thanks chayan."
We responded:
"Thank you, Jude, for taking the time to leave us a review! I'm glad to hear that you had a positive experience and that all your questions were answered with patience. We appreciate your feedback. Feel free to reach out if you need anything else!"
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Christian Slack

June 6, 2026

5  out of  5
rating by Christian Slack
"Pepper is the best!!! Helped me save money on my insurance and was a great guy!"
We responded:
"Christian, thank you for taking the time to leave us a review! I'm happy to hear that you were able to save money on your insurance and had a great experience. Let us know if we can help with anything else!"