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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scarlett Hoffman

Scarlett Hoffman

September 2, 2024

5  out of  5
rating by Scarlett Hoffman
"Great office ! Great employees! Great service , Lisa was very helpful and her energy was infectious. Keep up the great work !"
We responded:
"Scarlett, thank you for your wonderful review! I'm glad to hear that Lisa's helpfulness and energy made a positive impact on your experience. We appreciate your support and will continue to provide great service. If you need any further assistance, feel free to reach out. - John Stein - State Farm Insurance Agent, Arnold, MD"
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Stephanie Harmon

August 15, 2024

5  out of  5
rating by Stephanie Harmon
"Jamari provided excellent customer service!"
We responded:
"Hey Stephanie, Thanks for the awesome review! I'm glad Jamari provided excellent customer service. We're here if you need anything else. - John Stein - State Farm Insurance Agent, Arnold, MD"
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Allie Garza

July 31, 2024

5  out of  5
rating by Allie Garza
"I worked with a women named Lisa and she was so helpful and kind! She was so sweet and answered all my questions :)"
We responded:
"Hey Allie! Thanks for the awesome review! I'm really happy to hear that Lisa was so helpful and kind. We're grateful to have her on our team! If you have any more questions or need further assistance, feel free to reach out anytime! - John Stein - State Farm Insurance Agent, Arnold, MD"
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Shane Shirt

July 18, 2024

5  out of  5
rating by Shane Shirt
"Lisa Grove was so helpful and actually listened to my needs. She asked questions and gave several different options. She didn't try to over sell us and fully explained everything. Thank you!!!"
We responded:
"Hi Shane, thank you so much for your wonderful review! We're so happy that Lisa was able to assist you effectively and provide options that met your needs! It's great to know she took the time to listen and explain everything clearly. If you have any further questions or need assistance in the future, please don't hesitate to reach out! - John Stein - State Farm Insurance Agent, Arnold, MD"
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Sharon Jones

July 17, 2024

5  out of  5
rating by Sharon Jones
"Davontae Vincent was very pleasant and he made everything easy getting auto insurance."
We responded:
"Thank you for sharing your experience with Davonte, Sharon! We're thrilled to hear he made getting auto insurance easy for you. We're grateful for your kind words and glad you found our service pleasant. If you need anything in the future, feel free to reach out. - John Stein - State Farm Insurance Agent, Arnold, MD"
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Greg Meyer

July 14, 2024

5  out of  5
rating by Greg Meyer
"Davonte the illest mofuggin’ insurance broker in all the kings land. It was humbling to realize just how little I know of the complex, intricate, and detailed world of insurance coverage. Davonte’s wizard like understanding of insurance nuance lead me to happily purchasing coverage for my newest sailboat, a 42’ beauty of a sailing vessel. Thanks D."
We responded:
"Thank you, Greg, for sharing your experience with Davonte! We're glad you found his expertise valuable in securing coverage for your beautiful sailboat. We're here for all your insurance needs in the future. - John Stein - State Farm Insurance Agent, Arnold, MD"
Profile photo of Jessica Wentz

Jessica Wentz

July 10, 2024

5  out of  5
rating by Jessica Wentz
"This is a great insurance agcency. Lisa Grove is very helpful with any questions I have regarding my car insurance. Lisa is very patient and informative and always puts me in a super good mood shes such a nice lady. She has exceptional customer service skills highly recommended! 😄"
We responded:
"Thank you for your wonderful review, Jessica! I'm glad to hear that Lisa provided you with exceptional customer service and made you feel informed and happy. We appreciate your recommendation and are here for any future car insurance needs you may have! - John Stein - State Farm Insurance Agent, Arnold, MD"
Profile photo of Dain Henry

Dain Henry

July 10, 2024

5  out of  5
rating by Dain Henry
"Lisa was very helpful, kind, and she answered all of my questions. I recommend this agency for anyone, they help make a complicated process simple for the customer."
We responded:
"Thank you for recommending our agency, Dain! I'm glad Lisa was able to assist you with your questions and simplify the process for you. We appreciate your kind words and are here for you anytime you need assistance with your insurance needs. - John Stein - State Farm Insurance Agent, Arnold, MD"
Profile photo of Holly Laucht

Holly Laucht

July 10, 2024

5  out of  5
rating by Holly Laucht
"Lisa Grove is knowledgeable and quoted a bundle personal for me"
We responded:
"Holly, thank you for sharing your positive experience with Lisa! I'm glad she could provide you with a knowledgeable quote for a personal bundle. We appreciate your kind words and look forward to assisting you with any insurance needs in the future. - John Stein - State Farm Insurance Agent, Arnold, MD"
Profile photo of Sean McDonald

Sean McDonald

July 9, 2024

5  out of  5
rating by Sean McDonald
"I recently had the pleasure of working with Lisa, a life insurance sales representative, and I must say it was an exceptional experience. From the moment we connected, Lisa's professionalism and dedication were evident. She took the time to thoroughly understand my needs and financial situation, ensuring that the policy she recommended was the perfect fit for me and my family. Lisa's knowledge of the various products was impressive, and she explained everything in clear, easy-to-understand terms. She was patient, answering all my questions without ever making me feel rushed or pressured. Her genuine care and commitment to finding the best solution for me truly set her apart. Throughout the process, Lisa was incredibly responsive and kept me informed at every step. She made what can often be a daunting and confusing process feel straightforward and manageable. I now have peace of mind knowing that my loved ones are protected, thanks to Lisa's expert guidance and support. I highly recommend Lisa to anyone in need of life insurance. Her professionalism, expertise, and customer-centric approach make her an outstanding representative and a pleasure to work with."
We responded:
"Thank you, Sean, for sharing your fantastic experience working with Lisa! We are delighted that she provided you with exceptional service, explaining everything clearly and finding the perfect life insurance policy for you and your family. Lisa's dedication and expertise truly shine through in her customer-centric approach. We are grateful for your recommendation and look forward to assisting you with any future insurance needs! "
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Lydia Kiura

May 16, 2024

5  out of  5
rating by Lydia Kiura
"Jamari was extremely helpful"
We responded:
"Lydia, I'm thrilled to hear that Jamari was extremely helpful during your visit! We're pleased to have provided you with exceptional service. If you have any more insurance needs or questions, feel free to reach out anytime! - John Stein - State Farm Insurance Agent, Arnold, MD"
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Autumn Kush

May 15, 2024

5  out of  5
rating by Autumn Kush
"Worked with jamari, he was really knowledgeable and helped get me started with no problem"
We responded:
"Autumn, thank you for the positive review. Jamari is a fantastic part of the team!"
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Chris Williams

April 22, 2024

5  out of  5
rating by Chris Williams
"Had a nice time working with Davonte, quick process to bundle auto and home insurance"
We responded:
"Thank you, Chris! I'm glad to hear that Davonte made the process of bundling your auto and home insurance quick and enjoyable for you. - John Stein - State Farm Insurance Agent, Arnold, MD"
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Felipe Uribe

April 19, 2024

5  out of  5
rating by Felipe Uribe
"John was professional and very helpful! Very good place"
We responded:
"Thank you for the positive feedback, Felipe! We aim to provide professional and helpful service to all our clients. - John Stein - State Farm Insurance Agent, Arnold, MD"
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Mindy Ward

March 27, 2024

5  out of  5
rating by Mindy Ward
"Was so happy to be able to return to State Farm. Devonte was wonderful to work with."
We responded:
"Mindy, we are delighted to hear that you had a wonderful experience working with Devonte at our State Farm office. Thank you for choosing us for your insurance needs! - John Stein - State Farm Insurance Agent, Arnold, MD"
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Ann Hughart

March 16, 2024

5  out of  5
rating by Ann Hughart
"Quick response, reasonable pricing."
We responded:
"Ann, we are thrilled to hear that you found our response quick and our pricing reasonable. Providing excellent service at a fair price is our top priority, and we appreciate your positive feedback. Thank you for choosing John Stein - State Farm Insurance Agent for your insurance needs."
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Sherry May

February 14, 2024

5  out of  5
rating by Sherry May
"Never had a problem.. If I do Amy takes care of it every time..I have been with StateFarm since 1984. Never had a problem at all."
We responded:
"Thank you, Sherry! We are fortunate to have hard-working team members, like Amy, who do their best for our customers. Thank you for trusting us with your coverage needs!"
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Marti Paige

February 8, 2024

5  out of  5
rating by Marti Paige
"Amazing Staff in this office. Jamari, Davonte and Amy will be able to assist you with all of your insurance needs. Don’t Hesitate to reach out!!!"
We responded:
"Marti, we’re glad to hear how Jamari, Davonte, and Amy were able to help you with your coverage needs! They are a key part of our team, and we value your feedback on how well they were able to assist you."
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Gabrielle Williams

January 31, 2024

5  out of  5
rating by Gabrielle Williams
"Jamari is your guy if you want someone who can truly listen to your insurance needs and give you all options available. He gives quick turnarounds on quotes and goes the extra mile to ensure you understand what you’re signing up for. He’s my #1 go to for all things insurance!"
We responded:
"Hi, Gabrielle! Thank you for the praise for Jamari! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
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Heather Murphy

January 30, 2024

5  out of  5
rating by Heather Murphy
"I had the pleasure of speaking to a young man by the name of Jamari Jones last week. It was refreshing having him answer all of my insurance questions and concerns with such knowledge. He is definitely an asset to your company!"
We responded:
"Thanks for the kind words, Heather! We’re happy to hear Jamari was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Tyler Decker

January 30, 2024

5  out of  5
rating by Tyler Decker
"Absolutely loved the service from Jamari!"
We responded:
"Tyler, thank you for the five-stars for Jamari! We're happy to hear our team provided great service."
Profile photo of Ethan Mazzola

Ethan Mazzola

January 30, 2024

5  out of  5
rating by Ethan Mazzola
"Jamari is very personable and offers the best guidance into finding the plan that works best for you."
We responded:
"Ethan, thank you! We love seeing reviews like this. Jamari always puts our customers first!"
Profile photo of Tyler Harbison

Tyler Harbison

January 30, 2024

5  out of  5
rating by Tyler Harbison
"Service was quick and easy! Jamari made me feel comforted and at ease through the whole process, explained everything to a tee, and got me on my way. Overall very efficient service that I would recommend"
We responded:
"Hi, Tyler! Thank you for the praise for Jamari! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
Profile photo of Beth Bennett

Beth Bennett

December 22, 2023

5  out of  5
rating by Beth Bennett
"I had a question concerning my rate on one of my vehicles and Devante was was very helpful and knowledgeable. He took is time answering my concern. This was my first time talking with Devante at John Stein’s State Farm office and I was impressed with his knowledge concerning my question and the time he took to explain to me the Answer to an what I called for. I usually speak to Amy who has been there for years and is my go to whenever I have any questions with my insurance needs. Amy is always very knowledgeable and treats you like family. I highly recommend John Stein’s State Farm agency!"
We responded:
"Beth, thank you for taking the time to share your positive experience with Devante and our State Farm office! We appreciate your kind words about his helpfulness and knowledge in addressing your concerns about your auto insurance policy. Devante takes pride in delivering excellent customer service, and we're delighted to hear that he met your expectations during your first interaction. We also want to extend our gratitude for the shoutout to Amy, who has been a dedicated member of our team for years. We understand the importance of having a reliable go-to person for your insurance needs, and we're pleased to know that Amy has consistently provided you with knowledgeable assistance and treated you like family. Thank you for your continued trust in us to take care of your insurance needs!"
Profile photo of Vanessa De Avila

Vanessa De Avila

December 20, 2023

5  out of  5
rating by Vanessa De Avila
"Best service i’ve received! Davonte was very helpful! Very happy sticking with State Farm!"
We responded:
"Thank you for the wonderful review, Vanessa! Davonte is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."